Return Policy
Returns & Refunds
Mama & Cubs Co. will gladly accept cancellations and refunds.
Please request a cancellation 6 hours from your order time
Return items within 28 days of your purchase
Proof of purchase is required
Exchanges are not accepted
If there are any issues, please contact us through the live chat on the website
Or please email us at info@mamacubsco.com
The following items will not be accepted for returns or refunds:
Items not returned in their original condition
Items damaged due to signs of use
Items sent after 28 days of delivery
NO REFUNDS ON ALL PRINTABLE ORDERS, PERSONALISED ORDERS & GIFT CARDS
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Please note, proof of purchase is required before a refund can be processed.
Buyers are responsible for the postage costs of their returns and if it is not returned in its original form, the buyer is responsible for the loss in its entire value.